Contact
Email support@holicoach.com and a person answers, usually within one working day. For privacy questions and data requests: privacy@holicoach.com.
Common questions
- How do I sign in?
- With the email address and password you chose when you joined. Coaches also enter a six-digit code from their authenticator app. Clients can ask for a sign-in link by email instead (“Email me a sign-in link” on the web). Forgotten it? Use “Forgot your password?” on the web sign-in page.
- How do I join my coach?
- Your coach sends you an invitation link by email or message. Open it on your phone to create your account; the Holicoach iPhone app then signs in with the same email and password.
- How do I delete my account?
- In the iPhone app: You, then Delete your account. On the web: your account page, then Delete your account. Your data is deleted and any subscription to your coach is cancelled. If you can’t sign in, email us and we’ll help.
- How do I download my data?
- In the iPhone app: You, then Download your data. You get everything you entered, what your coaches made for you, and your photos, as one file.
- Is Holicoach medical advice?
- No. Holicoach is coaching software. It is not a medical service and does not replace advice from your doctor or prescriber.
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